1. Introduction

Welcome to YallaWin. This Privacy Policy explains how YallaWin Digital Technology ("we", "us", or "our"), registered in Sharjah Media City (Shams), Sharjah, UAE, collects, uses, and protects your personal information when you use the YallaWin mobile application. By using YallaWin, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

• Account information: Name, email address, phone number, and profile details
• Authentication data: Sign-in via Google or Apple (processed through Firebase)
• Device information: Device ID, IP address, operating system, and app version
• Usage data: Games played, scores, coins earned, tickets used, and competition entries
• Transaction data: Coin and ticket balance history and wallet logs
• Address information: Optional address provided in your profile

3. How We Use Your Information

• Create and manage your YallaWin account
• Process game sessions and award coins and tickets
• Enter you into prize competitions and conduct lucky draws
• Deliver prizes to winners (requires name and address)
• Detect and prevent fraud, cheating, and abuse
• Improve the app experience and fix bugs
• Send important notifications about competitions and prizes
• Comply with legal obligations under UAE law

4. Third-Party Services

• Firebase (Google): Authentication and analytics
• Google AdMob: In-app advertising
• Google Play / Apple App Store: App distribution

5. Advertising

YallaWin displays advertisements through Google AdMob. You can opt out of personalized ads through your device settings:

• Android: Settings → Google → Ads → Opt out of Ads Personalization
• iOS: Settings → Privacy → Apple Advertising → Turn off Personalized Ads

6. Data Retention

We retain your data for as long as your account is active. If you delete your account, data is retained for a period required by UAE regulations before permanent removal.

7. Data Security

• Encrypted HTTPS connections for all API communications
• Firebase Authentication for secure sign-in
• Server-side validation of all transactions
• Regular security monitoring

8. Children's Privacy

9. Your Rights

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Withdraw consent by deleting your account

Contact us at support@yallawin.net to exercise these rights.

10. Changes to This Policy

We may update this policy from time to time. Continued use of YallaWin after changes constitutes acceptance of the updated policy.

11. Contact Us

• Email: support@yallawin.net
• Website: yallawin.net
• Company: YallaWin Digital Technology
• Address: Sharjah Media City (Shams), Sharjah, UAE